Summary of Facility Monitoring
Facility Name: Bison Creek Treatment Services Date: 11/6/2026 Time: 6:07:57 AM
Case Number: K850053720



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Program Name Bison Creek Treatment Services Director Lester Wilson
Location 17364 West State Highway 9

Norman, Oklahoma 73072
E-Mail Address lwilson@okcyc.org
Program Phone (405) 967-7487 County of Facility McClain
Program Type Residential Program Subtype Residential
Residential Specialist Name Wayne Flanagan Residential Specialist
Phone Number
(405) 397-9672
Capacity 8 Services Provided


Monitoring Summary since 11/6/2023
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation, and a plan of corrective action are all provided. The column "NRS" indicates Numerous, Repeated and/or Serious non-compliances with Licensing Requirements.
Visit Date 10/20/2026 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-165(5)(B)(i)All fire extinguishers are inspected, serviced, and tagged annually by a trained individual.Extinguisher located in kitchen area with expired tag as of 7-26. Program will have a currently tagged extinguisher placed in kitchen area and notify licensing personnel. 10/23/2026No
340:110-3-157(h)Bathrooms. Bathrooms are maintained in a clean and sanitary condition with adequate ventilation.Both bathrooms presented with water stained floors and baseboards that are starting to rot. Bathroom floors will be cleaned and baseboards repaired. Program will notify licensing when completed. 11/20/2026No

Visit Date 6/3/2026 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-154(b)(1)(B)(vi)names and dated signatures of those participating in service plan development.Resident signature not on the initial service plan. Resident will sign and date initial service plan. 06/04/2026No
340:110-3-154.3(e)(5)Medications are stored in a locked container and under the supervision of the designated personnel.Medications on top of two tool chests with door that is unable to be locked. Medications will be placed in a locked container. 06/03/2026No
340:110-3-165(4)(B)Means of exit are adequately lighted by natural or electric light at all times to permit safe evacuation of occupants.Emergency lights located in hallway leading to east exit door not operating properly. Work order will be submitted and licensing notified once repair is complete. 06/03/2026No
340:110-3-154.5(a)(2)is maintained in a safe operating condition;Large area of front windshield has cracks running in areas of drivers vision. Repair to windshield of program vehicle will be completed. 06/12/2026No
340:110-3-154.5(c)(8)A first aid kit is available in the vehicle at all times.No first aid kit was in the vehicle at the time of inspection. First Aid kit will be maintained in vehicle at all times. 06/03/2026No

Visit Date 2/5/2026 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-154(b)(1)(B)(vi)names and dated signatures of those participating in service plan development.Signatures obtained on initial plan were not dated in one residents file. Signatures will be dated on service plan documents. 02/06/2026No
340:110-3-152(f)(1)(G)incidents involving law enforcement, excluding residents absent without permission; orProgram failed to notify licensing of law enforcement on-site involvement that occurred on 12-9-25. The incident did not involve resident missing from care. Program will notify licensing personnel within one OHS working day of incidents involving law enforcement that excludes residents absent without permission. 02/06/2026No
340:110-3-153.1(o)(2)(C)criminal history review requests and results documentation;Initial preliminary result dated 12-10-25 was not of file for one personnel. Program will print and file all results that come through the OBI portal. Program will request missing result be mailed for individual file. 02/06/2026No

Visit Date 10/17/2025 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153.1(h)(1)(C)personnel applicants, prior to hire; however, the program may hire individuals, when:One personnel hired prior to receiving complete approved, preliminary or exception results from OBI. Program will only hire personnel after receiving a complete approved, preliminary or exception result from OBI. 10/17/2025No
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel upon employment and submitted to Licensing within two weeks of his or her employment;Form for one personnel not submitted to licensing within two weeks of employment. Form will be submitted to licensing within two weeks of hire. 10/17/2025No
340:110-3-153.1(o)(2)(C)criminal history review requests and results documentation;OBI results for one personnel not available to be viewed by licensing. Program will request result for personnel identified during this audit. 10/17/2025No
340:110-3-154(a)(6)Residents receive a medical examination by a licensed health care professional within 60-calendar days prior to admission or within 30-calendar days following admission. However, a documented medical exam performed within the 12 months prior to admission is acceptable when a resident is transferred from another licensed program.One resident without verification of medical examination being performed within required time frame. Documentation of medical examination will be obtained and submitted to licensing. 10/31/2025No
340:110-3-154(b)(1)(B)(vi)names and dated signatures of those participating in service plan development.Initial service plan documentation form of two residents did not have dated signatures. Dated signatures will be obtained for all personnel participating. 10/20/2025No
340:110-3-157(h)Bathrooms. Bathrooms are maintained in a clean and sanitary condition with adequate ventilation.Bathrooms used by residents presented with stained flooring, mold between tiles in shower and wood rot in the lower part of the wall. Work order to make repairs will be submitted. 10/20/2025No
340:110-3-163(13)Garbage and rubbish disposal. Prior to disposal, garbage and rubbish containing food wastes or diapers are stored in leak-proof, non-absorbent containers and covered with tight-fitting lids when filled, stored, or not in continuous use.Garbage container located near kitchen holding food waste without lid. Program will maintain lid on garbage container when not in continuous use. Lid was placed on container as requested by licensing personnel. 10/17/2025No
340:110-3-157(j)Sanitation and safety. All areas are clean, sanitary, and hazard-free.Wall behind garbage container located near kitchen presented with food particles and stains. Ceiling beam in second bedroom from the west entrance had what appeared to be dried ketchup smeared on it and graffiti on the ceiling. Areas identified will be cleaned and maintained in sanitary condition. 10/18/2025No
340:110-3-164(4)(B)Refrigeration units and insulated facilities are required to assure maintenance of all food at 41 degrees Fahrenheit or below except during preparation and service.Thermometer in white refrigerator reading below 0 degrees Fahrenheit with no items within being frozen. Operable thermometer will be placed in refrigerator. 10/20/2025No

Visit Date 6/24/2025 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153.1(g)(1)References. The program obtains three references for personnel prior to employment. Copies are maintained in the employee's personnel record.One personnel employed since 2018 with no references on file. References will be obtained for personnel identified during this audit and verification submitted to licensing. 06/27/2025No
340:110-3-153.1(l)Orientation. Personnel receive orientation after employment date and within 30-calendar days of employment.One personnel employed since 2018 without verification of completing orientation. Orientation will be complete for personnel identified during this audit and verification submitted to licensing. 06/27/2025No
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel upon employment and submitted to Licensing within two weeks of his or her employment;One personnel without a completed personnel information form on file since 2018. Personnel information form will be completed for personnel identified during this audit and verification submitted to licensing. 06/27/2025No
340:110-3-153.1(o)(2)(C)criminal history review requests and results documentation;Two personnel without verification of complete results on file. Results are dated 2-18-25 and 7-3-18 respectively. Program will submit request for results for both personnel identified during this audit. 06/24/2025No
340:110-3-154(a)(6)Residents receive a medical examination by a licensed health care professional within 60-calendar days prior to admission or within 30-calendar days following admission. However, a documented medical exam performed within the 12 months prior to admission is acceptable when a resident is transferred from another licensed program.No documentation of required medical examination on file for one resident. Program will obtain required documentation of medical examination for resident identified during audit and notify licensing personnel. 06/27/2025No
340:110-3-154(b)(1)(B)(vi)names and dated signatures of those participating in service plan development.Initial service plan for one resident did not have any dated signatures and one only had the signature of the DHS caseworker. Signatures will be obtained on service plan documents. 06/25/2025No
340:110-3-165(7)(E)The use of temporary wiring or extension cords as permanent wiring is strictly prohibited. Extension bars are acceptable if there is documentation that a circuit breaker or fuse is built into the unit.Extension cord used in the conference room for refrigerator, microwave and fan. Extension cord will be removed and a surge protector used in its place. 06/25/2025No
340:110-3-154.5(c)(1)The interior of each vehicle is maintained in a clean, safe condition with clear passage to operable doors.Program vehicle presented with numerous food item containers, soda cans, water bottles, clothing and other debris throughout the interior. Program vehicle interior will be cleaned. 06/25/2025No
340:110-3-154.5(c)(8)A first aid kit is available in the vehicle at all times.No first aid kit located in program vehicle. First Aid kit will be placed in program vehicle. 06/24/2025No

Visit Date 2/4/2025 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153(c)(2)When completed, a copy of the auditor's letter including a statement verifying the programs financial records accurately reflect its financial operations per generally accepted accounting principles, is submitted to Licensing.Copy of auditor letter was not available at the time of monitoring visit. Program will provide documentation to licensing personnel. 02/14/2025No
340:110-3-152(c)(1)Meetings. The governing board meets at least twice annually, maintaining accurate meeting minutes .Board meeting minutes for 2024 were not available at the time of monitoring. Program will provide documentation to licensing personnel. 02/14/2025No
340:110-3-152(c)(3)Governing board members. Governing board members' names, titles, addresses, and phone numbers are submitted to OKDHS.List of current board members was not available at the time of monitoring. Program will provide documentation to licensing personnel. 02/14/2025No
340:110-3-153.1(g)(3)Performance evaluation. A written performance evaluation is updated at least annually and maintained in the employee's personnel record.Three personnel without verification of annual evaluation being performed available during monitoring. Program will provide documentation to licensing personnel. 02/14/2025No
340:110-3-153.1(m)(1)Professional development for the administrator and program director. The administrator and program director obtain at least 12-clock hours of professional development annually. Hours are prorated at one hour per month for personnel not employed for a full-calendar year. The content pertains to position roles and responsibilities.Three personnel without verification of annual training for 2024 available at the time of monitoring. Program will provide documentation to licensing personnel. 02/14/2025No
340:110-3-154.3(e)(2)(C)documented when administered, including:January 2025 MAR for two residents observed to have blank dates where it appears medication was not administered. There were also numerous initials with circles indicating medication was not given but no documentation explaining why. Documentation will be noted on MAR when medications are administered as instructed by program policy. Documentation of medication not administered will explain the reason why. 02/04/2025No
340:110-3-154.4(a)Menu planning. Menus are planned at least one week in advance. Menus are dated, posted, and maintained for 12 months. Substitutions are documented on the menu.Menus for 2024 were not available at the time of monitoring. Program will provide documentation to licensing personnel. 02/14/2025No

Visit Date 10/3/2024 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-154(a)(5)Residents receive a medical examination by a licensed health care professional within 60-calendar days prior to admission or within 30-calendar days following admission. However, a documented medical exam performed within the 12 months prior to admission is acceptable when a resident is transferred from another licensed program.One resident without verification of a medical examination meeting requirement on file. Program will obtain documentation that verifies medical examination has been performed meeting licensing requirements and place in residents file or schedule an appointment to be performed. Program will notify licensing of how this correction will be completed. 10/04/2024No
340:110-3-152(f)(1)(F)a serious resident injury requiring emergency medical treatment by a licensed health care professional; orOne resident transported for emergency medical attention on multiple occasions without notifying licensing personnel. Program will notify licensing personnel within one DHS working day of resident receiving emergency medical treatment. 10/03/2024Yes
340:110-3-165(4)(B)Means of exit are adequately lighted by natural or electric light at all times to permit safe evacuation of occupants.Exit light located in on-site school building not operating properly with flood lights not staying on. Work order will be submitted for exit light to be repaired. Program will notify licensing when operating properly. 10/03/2024No
340:110-3-157(h)Bathrooms. Bathrooms are maintained in a clean and sanitary condition with adequate ventilation.Flooring in bathrooms located on northside of facility present with stains/mold around toilets and walls. Program will begin process of remodeling the floor in both bathrooms used for residents on the northside of facility. Program will continue to deep clean and take necessary steps to ensure they are in sanitary condition. Program will provide a detailed plan of completion to licensing regarding replacement of floors and any other items by 10-18-24 10/03/2024No
340:110-3-153.1(g)(1)(A)Verified references include the date, interview questions, responses, and interviewer's signature.Three references on file for one personnel without dated interviewers signature. References meeting licensing requirements will be on file for personnel identified during audit. 10/04/2024No
340:110-3-153.1(j)(2)Criminal history restrictions. Individuals with criminal history restrictions are prohibited, per (k) of this Section, unless a criminal history restriction waiver is granted. Criminal history restrictions include pending charges, pleas of guilty or nolo contendere (no contest), or conviction of criminal activity involving:One employee hired with restricted criminal history results received from OBI. Program will only hire personnel with complete approved or preliminary results being received from OBI. 10/03/2024Yes
340:110-3-153.1(l)Orientation. Personnel receive orientation within 30-calendar days of employment.Two personnel without verification of completing orientation within 30 days of employment. Program will provide verification of completed orientation for the two personnel identified during this audit to licensing. 10/11/2024No
340:110-3-153.1(m)(3)(E)When residents are in care on the facility premises or on a program-sponsored field trip, at least one personnel is present with current age-appropriate first aid and cardio-pulmonary resuscitation (CPR) documentation. All other child care personnel obtain and maintain age-appropriate first aid and CPR within 90-calendar days of employment. CPR and first aid training are conducted by a certified instructor from an OKDHS-approved source.Two personnel without current CPR/First Aid certification documents on file. Program will provide verification of current CPR/First Aid certification for the two personnel identified during this audit to licensing. 10/11/2024No
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel and submitted to Licensing within two weeks of his or her employment;One personnel information form not submitted to licensing within two weeks of hire. Program will submit personnel information form to licensing within two weeks of employment for new hires and personnel identified during this audit. 10/04/2024No
340:110-3-164(4)(C)A thermometer is located in a conspicuous place in each refrigerator and freezer.One refrigerator/freezer unit had oven thermometers located in each compartment. Program will place appropriate thermometers in refrigerator/freezer unit. 10/04/2024No
340:110-3-154.5(d)(2)In accordance with state law, insurance verification is kept in the vehicle used to transport residents.Current insurance verification was not in the vehicle as program keeps it in a binder due to no glove box located within the vehicle. Program will maintain current insurance in vehicle used to transport residents at all times. 10/03/2024No

Visit Date 6/11/2024 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-164(4)(C)A thermometer is located in a conspicuous place in each refrigerator and freezer.Thermometer not located in one refrigerator/freezer and one freezer. Thermometer will be placed in refrigerator and freezers. 06/14/2024No
340:110-3-165(7)(E)The use of temporary wiring or extension cords as permanent wiring is strictly prohibited. Extension bars are acceptable if there is documentation that a circuit breaker or fuse is built into the unit.Extension cord in use for refrigerator located in conference room. Extension cord will be removed from use. 06/11/2024No
340:110-3-154.5(a)(2)is maintained in a safe operating condition;Two passenger side doors not operable to be opened from the outside. One of those doors has panel that is not secured on the inside. Program vehicle will have required repairs completed. Alternative vehicles will used for transportation until repairs are completed. 06/11/2024No
340:110-3-154.5(c)(1)The interior of each vehicle is maintained in a clean, safe condition with clear passage to operable doors.Interior of program van presented with numerous open drink cans, wrappers of different food items, and other materials including shards of broken glass. Program vehicle will be cleaned and maintained in sanitary condition. 06/11/2024No
340:110-3-154.5(c)(8)A first aid kit is available in the vehicle at all times.First aid kit was not located inside the vehicle at the time of inspection. First Aid kit will be maintained in program vehicle. 06/11/2024No
340:110-3-154.5(d)(2)In accordance with state law, insurance verification is kept in the vehicle used to transport residents.Insurance verification located in vehicle expired 3-1-24. Current insurance verification will be maintained in program vehicle. 06/11/2024No
340:110-3-154.3(e)(2)When any medication is administered to a resident, a precise record is kept that includes:The May 2024 MAR for two residents did not identify why medications were no administered on 5-31-24. One MAR had seven medications with blank entry and one had two medications initialed and circled but no explanation noted. A precise record of medication administration for all residents will be maintained. Documentation will include why a medication is not administered along with those that are administered to residents. 06/11/2024No

Visit Date 2/20/2024 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153.1(g)(1)References. The program obtains three references for personnel prior to employment.One personnel with references completed after being employed. Program will obtain three references for personnel prior to employment. 02/20/2024No
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel and submitted to Licensing within two weeks of his or her employment;Two personnel information forms not submitted to licensing within two weeks of employment. Program will submit personnel information form for employees within two weeks of hire date. 02/20/2024No
340:110-3-153.1(o)(2)(C)criminal history review requests and results documentation;One personnel without complete results dated 4-28-23 on file. Program will request copy of complete result from OBI to be mailed. Program will notify licensing once obtained. 02/20/2024No
340:110-3-154.5(a)(2)is maintained in a safe operating condition;Side door panel of van used to transport residents is not secured to door. Door panel will be secured to door. 02/20/2024No
340:110-3-165(4)(B)Means of exit are adequately lighted by natural or electric light at all times to permit safe evacuation of occupants.Exit lights above school room entrance not operational. Work order will be submitted for exit light repair. Program will notify licensing once repair is completed. 02/20/2024No
340:110-3-157(j)(7)Floors, walls, ceilings, doors, and windows are in good condition.Classroom has holes in drywall. Worker order for repair to drywall will be submitted. Program will notify licensing once repair is completed. 02/20/2024No
340:110-3-153(c)(2)When completed, a copy of the auditor's letter including a statement verifying the programs financial records accurately reflect its financial operations per generally accepted accounting principles, is submitted to Licensing.Auditor letter meeting this criteria was not available at the time of this audit. Program will request copy of auditor letter that meets requirement and submit to licensing. once obtained. 02/20/2024No
340:110-3-153.1(m)Personnel professional development. Personnel meet professional development requirements in (1) - (7) of this subsection.Two personnel without verification of obtaining required annual training for 2023. Program will provide annual training documentation for personnel identified during this audit. 02/23/2024No
340:110-3-153.1(o)(2)(F)annual performance evaluation reports and notes relating to the individual's program employment;One personnel without verification of annual evaluation being performed for 2023. Program will provide annual evaluation document for personnel identified during this audit. 02/23/2024No




Complaint Summary since 11/6/2023
Any complaint investigation that rises to the level of abuse/neglect is referred to OKDHS Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Received 9/5/2025
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-153.2(a)The program employs an adequate number of child care personnel meeting resident's needs, considering residents' ages, physical and mental condition, and other factors affecting the amount of attention and supervision required. Supervision is the function of overseeing and guiding residents, including awareness of, and responsibility for, each resident's ongoing activities.Supervision: Personnel not timely following up with resident present in location off the common area that led to missing from care incident. Program failed to provide a plan of correction. Substantiated
340:110-3-154(d)(1)(F)serious incident reports documenting incident nature, date and time, individuals involved, and surrounding circumstances. Serious incidents include but are not limited to;Additional Non-Compliance Found During Investigation: Social Services: Incident report regarding resident missing from care on 8-29-25 had information that was contradicted during interviews conducted by licensing personnel. Program failed to provide a plan of correction. Determined During Course of Investigation

Complaint Received 2/3/2025
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154(d)(1)(F)serious incident reports documenting incident nature, date and time, individuals involved, and surrounding circumstances. Serious incidents include but are not limited to;Additional Non-Compliance Found During Investigation: Social Services: Program failed to complete an incident report of resident being in roadway on 2-2-25. Program has failed to provide a plan of correction as requested by licensing personnel.Determined During Course of Investigation

Complaint Received 10/28/2024
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel upon employment and submitted to Licensing within two weeks of his or her employment;Additional Non-Compliance Found During Investigation: Personnel: Staff transferred to another program without the personnel information form being updated and submitted to licensing. Program will submit personnel information form to licensing within two weeks of any transfer to another location. Determined During Course of Investigation
340:110-3-152(f)(1)(F)any time a resident receives emergency medical treatment by a licensed health care professional;Additional Non-Compliance Found During Investigation: Organization: Program did not notify licensing of resident being transported to hospital on 10-27-24 by EMS. Program has assigned personnel to assist in notifying licensing within one OKDHS working of resident receiving emergency medical services. Determined During Course of Investigation

Complaint Received 3/12/2024
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154.2(d)Physical restraint. Restraint may only be used when less restrictive interventions, according to facility policy, have been attempted or when an immediate intervention is required to protect the resident, a staff member, or others. The restraint technique used must be the least restrictive intervention that will be effective to protect the resident or others from harm. Restraint must be discontinued at the earliest possible time. A written incident report is completed within 24-hours following each use of physical restraint.Additional Non-Compliance Found During Investigation: Behavior Management: Personnel performed an improper restraint on resident while involved in physical altercation with another resident. Program has failed to provide a plan of correction as requested by licensing personnel.Determined During Course of Investigation
340:110-3-154(e)(1)(G)reports of separation, physical restraint use, and other restrictions;Additional Non-Compliance Found During Investigation: Social Services: Physical intervention form not completed regarding use of physical restraint by personnel. Program has failed to provide a plan of correction as requested by licensing personnel.Determined During Course of Investigation

Complaint Received 3/12/2024
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154.2(b)(13)violating a resident's rights; andBehavior Management: Staff members take away residents' shoes to prevent them from running away.The program failed to submit a plan of correction.Substantiated

Complaint Received 2/29/2024
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154.1(a)(3)(N)Activities. The program provides each resident regular opportunities to engage in age appropriate or developmentally appropriate activities.Program: Residents allowed to view a movie that was not age/developmentally appropriate. Program has failed to provide a plan of correction as requested by licensing personnel.Substantiated

Complaint Received 2/22/2024
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154(e)(1)(F)serious incident reports are not limited to, suicide attempts, injuries requiring medical treatment, runaway attempts, crimes committed and abuse allegations, neglect, or allegations of behavior management violations, per OAC 340:110-3-154.2. The report includes incident nature, date and time, individuals involved, and surrounding circumstances;Additional Non-Compliance Found During Investigation: Resident Records: Program did not complete an incident report regarding resident missing from care on 2-21-24.Program has failed to provide a plan of correction as requested by licensing personnel.Determined During Course of Investigation
340:110-3-154(e)(1)(F)serious incident reports are not limited to, suicide attempts, injuries requiring medical treatment, runaway attempts, crimes committed and abuse allegations, neglect, or allegations of behavior management violations, per OAC 340:110-3-154.2. The report includes incident nature, date and time, individuals involved, and surrounding circumstances;Additional Non-Compliance Found During Investigation: Resident Records: Program failed to complete a physical intervention document regarding resident being physical restrained on 2-21-24. Program has failed to provide a plan of correction as requested by licensing personnel.Determined During Course of Investigation

Complaint Received 1/15/2024
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154.2(b)(2)threatening, harsh, humiliating, cruel, abusive, or degrading language;Behavior Management: Staff member used threatening and degrading language toward a resident.The plan of correction was due 4/10/24. The program failed to submit a plan of correction.Substantiated
340:110-3-154.2(a)(2)behavior management methods;Additional Non-Compliance Found During Investigation: Behavior Management: Staff member used improper behavior management methods in dealing with a resident.The plan of correction was due 4/10/24. The program failed to submit a plan of correction.Determined During Course of Investigation

Complaint Received 12/25/2023
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-152(f)(2)Any person who has reason to believe a child was abused or neglected, per Section 1-1-105 of Title 10A of the Oklahoma Statutes (10A O.S. § 1-1-105), is required to report the matter promptly to the OKDHS Child Abuse and Neglect Hotline at 1-800-522-3511, per 10A O.S. § 1-2-101. Failure to report is a misdemeanor offense and upon conviction is punishable by law. Failure to report with prolonged knowledge, six months or more, of ongoing abuse or neglect is a felony offense.Additional Non-Compliance Found During Investigation: Notification: Program failed to report possible abuse as required. Program has failed to provide a plan of correction as requested by licensing personnel.Determined During Course of Investigation