| 340:110-3-154.2(b)(2) | threatening, harsh, humiliating, cruel, abusive, or degrading language; | Behavior Management: Personnel told resident "I'm going to drop you" prior to picking resident up and then releasing hold causing resident to fall to the ground. | Staff are trained in de-escalation techniques and professionalism upon being hired. Staff will continue to receive refresher training. | Substantiated |
| 340:110-3-154(e)(1)(G) | reports of separation, physical restraint use, and other restrictions; | Additional Non-Compliance Found During Investigation: Social Services: Resident was physically restrained, and no report was completed by personnel. | Incident reports will be written and submitted within 24 hors of all physical restraints performed by staff. The program director will monitor this for compliance. | Determined During Course of Investigation |
| 340:110-3-154.2(d) | Physical restraint. Restraint may only be used when less restrictive interventions, according to facility policy, have been attempted or when an immediate intervention is required to protect the resident, a staff member, or others. The restraint technique used must be the least restrictive intervention that will be effective to protect the resident or others from harm. Restraint must be discontinued at the earliest possible time. A written incident report is completed within 24-hours following each use of physical restraint. | Additional Non-Compliance Found During Investigation: Behavior Management: Resident was physical restrained by personnel when that was not the least restrictive intervention. | Staff will continue to receive training on the use of de-escalation techniques, physical restraints, and report writing. Training techniques and content are continuously reviewed to ensure best practices are utilized. Staff member involved in the incident is no longer employed by agency. | Determined During Course of Investigation |