Summary of Facility Monitoring
Facility Name: Laura Dester Children's Center Date: 10/8/2026 Time: 2:46:40 AM
Case Number: K850057810



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Program Name Laura Dester Children's Center Director Andrew Robertson
Location 7318 E. Pine St.

Tulsa, Oklahoma 74115
E-Mail Address andrew.ctr.robertson@okdhs.org
Program Phone (539) 292-4608 County of Facility Tulsa
Program Type Residential Program Subtype Residential
Residential Specialist Name Elizabeth Patterson Residential Specialist
Phone Number
(918) 776-7411
Capacity 25 Services Provided


Monitoring Summary since 10/8/2023
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation, and a plan of corrective action are all provided. The column "NRS" indicates Numerous, Repeated and/or Serious non-compliances with Licensing Requirements.
Visit Date 7/9/2026 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153.1(m)(3)(E)When residents are in care on the facility premises or on a program-sponsored field trip, at least one personnel is present with current age-appropriate first aid and cardio-pulmonary resuscitation (CPR) documentation. All other child care personnel obtain and maintain age-appropriate first aid and CPR within 90-calendar days of employment. CPR and first aid training are conducted by a certified instructor from an OKDHS-approved source.One staff has expired CPR and First Aid. Staff will obtain CPR and First Aid and maintain current certification. Certification is scheduled for 07/14/2026. 07/14/2026No

Visit Date 3/24/2026 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel upon employment and submitted to Licensing within two weeks of his or her employment;One new personnel information form not submitted to Licensing within 2 weeks of the employment date. Will submit personnel information forms on new personnel to Licensing within 2 weeks of the employment date. 03/24/2026No

Visit Date 11/4/2025 Visit Type Full Purpose of Visit Periodic
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-157(n)Fire safety. The program complies with the state fire marshal's office regulations for construction and fire safety and is inspected annually by the state fire marshal's office or its designee.Fire inspection expired 08/29/2025. Mr. Robertson requested the inspection on 07/16/2025. Mr. Robertson requested again today, 11/4/25. Program will notify Licensing when completed. 11/14/2025No

Visit Date 6/12/2025 Visit Type Full Purpose of Visit Periodic
No non-compliances observed

Visit Date 4/15/2025 Visit Type Full Purpose of Visit Permit
No non-compliances observed

Visit Date 2/11/2025 Visit Type Full Purpose of Visit Permit
RequirementRegulation DescriptionNonCompliance ObservedPlan To CorrectCorrection DateNRS
340:110-3-153.1(o)(2)(A)an OKDHS-provided personnel information sheet, completed for each personnel upon employment and submitted to Licensing within two weeks of his or her employment;6 contracted staff with no personnel forms submitted to Licensing. 3 of the 6 staff have personnel forms in the personnel files and are on the old forms. Will submit personnel forms for contracted staff to Licensing. 02/21/2025No




Complaint Summary since 10/8/2023
Any complaint investigation that rises to the level of abuse/neglect is referred to OKDHS Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Received 7/21/2026
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-153.1(b)Personnel and responsibilities. The program recruits personnel with specialized skills, knowledge, and the cultural understanding and competencies necessary for quality residential care services. Personnel demonstrate responsible behavior reasonably ensuring residents' care and safety. Personnel cooperate with Oklahoma Human Services (OKDHS) staff, including monitoring visits and investigations.Personnel: Staff cursing in the presence of a resident. Notice to Comply sent to the program for plan of correction. Completed Notice to Comply received with plan of correction noted as program took corrective disciplinary measures of any further violations of inappropriate language in the presence of a resident could receive additional disciplinary action up to and including termination. Program will continue to address and train staff in professionalism for new hires, staff meetings, and ongoing continuing education. Substantiated

Complaint Received 7/24/2025
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-153.2(a)The program employs an adequate number of child care personnel meeting resident's needs, considering residents' ages, physical and mental condition, and other factors affecting the amount of attention and supervision required. Supervision is the function of overseeing and guiding residents, including awareness of, and responsibility for, each resident's ongoing activities.Additional Non-Compliance Found During Investigation: Supervision: Staff member did not properly supervise a vulnerable resident on 7/23/25.Plan of correction received as follows: "The staff member who was found to not properly supervise a vulnerable resident on 7/23/25 was separated from her employment as of 8/1/25. Additionally, all HS3 staff assigned to the cottage received training regarding the expectation of ensuring all clients on the cottage are to be appropriately supervised at all times. This training was completed on 8/4/25."Determined During Course of Investigation

Complaint Received 6/17/2025
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-152(f)(1)The program notifies Licensing on the next OKDHS-business day, in the event of:Additional Non-Compliance Found During Investigation: Notifications: Program failed to notify Licensing within the next OKDHS business day that law enforcement was present at the program and resident was transported to St. Francis Pediatrics via ambulance. Notice to Comply sent to the program for plan of correction. Plan of correction is Executive Director, Andrew Robertson, sent an email reminder providing clarification to Client Advocate and Investigations Manager, Stacy Bonham and Quality/Risk Manager, Ann Korolewicz to ensure that notifications of law enforcement involvement and emergency medical services are sent to Licensing within the next business day. Determined During Course of Investigation

Complaint Received 6/4/2025
RequirementDescriptionAllegation DescriptionPlan To CorrectAllegation Findings
340:110-3-154.2(d)Physical restraint. Restraint is used only when less restrictive interventions, per program policy, were attempted or when an immediate intervention is required to protect the resident, a personnel member, or others. The restraint technique used must be the least restrictive intervention that is effective to protect the resident or others from harm. Restraint is discontinued at the earliest possible time. A written incident report is completed within 24-hours following each physical restraint use.Additional Non-Compliance Found During Investigation: Physical Restraint: Staff conducted an inappropriate physical hold on resident. Notice to Comply sent to the program for plan of correction. Plan of correction entailed training for staff for suicide assessment protocol and IDT solutions for resident. Determined During Course of Investigation
340:110-3-154.2(b)(8)seclusion;Additional Non-Compliance Found During Investigation: Behavior Management: staff closing, or holding door closed with palm or foot, secluding a resident in their room. Notice to Comply sent to the program for plan of correction. Plan of correction entailed training for staff regarding use of holding a door. Determined During Course of Investigation